Answers to common questions
Frequently Asked Questions
How long does delivery take?
Orders are dispatched within 3-5 working days. Delivery times may vary depending on your location.
Do you ship internationally?
At present, we primarily ship within the UK. International shipping may be available on request.
Can I return an item?
Yes. Eligible items can be returned within 14 days, provided they are unworn and in their original condition.
How can I track my order?
You’ll receive tracking information via email once your order has been dispatched.
What payment methods do you accept?
We accept major debit and credit cards, along with other secure payment methods available at checkout.
What if my item arrives damaged?
Please contact us within 48 hours of delivery with photographs of the item, and we’ll resolve the issue as quickly as possible.
How can I contact House of Fash?
Email us anytime at info@houseoffash.uk, and we’ll be happy to assist.
Still have a question?
Email Us