Refund & Returns

We hope you love your purchase. If for any reason you're not completely satisfied, you may return eligible items within 14 days of receiving your order.

Return Conditions

• Items must be unworn, unused, and in their original condition with all tags attached.
• Returns must be requested within 14 days of delivery.
• Sale or clearance items are non-refundable unless faulty.

Refunds

Once your return has been received and inspected, your refund will be processed to your original payment method within 5-10 working days. Please note that original shipping costs are non-refundable unless the item is faulty or sent in error.

How to Return

To request a return, use our return request form with your order number and reason for return, and we will email you the next steps. You can also contact us at info@houseoffash.uk.